So you’ve booked a pallet delivery – what now?

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Firstly, thanks for trusting your precious cargo with Alan R Jones and Sons. We’ll endeavour to take care of it as if it were our own, ensuring it gets to where it’s going safely and on time.

However for things to run smoothly and safely, there are a few things that we need from you.

When booking your pallet for collection it is essential that you provide the correct information for the delivery point including postcode and contact details. You also have a responsibility to ensure that the location for delivery:

*Has good access for a HGV vehicle.

*The customer is present to accept delivery.

*Any delivery point issues are communicated to us so that we can notify the delivering depot.

*The packaging of the pallet is safe to travel, with goods wrapped securely to the pallet and banding used where necessary.

*Accurate weights are declared (especially if a vehicle tail lift is required).

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